FAQ

Does Love My Hair contain henna? Yes it does contain henna in varying proportions depending on the shade, but it is not ‘just’ henna.  In addition to this plant extract, Love My Hair also contains 6-7 other botanical ingredients that contribute to the colour application and health of your hair and scalp.

If I use henna products will I be able to use chemical dyes/treatments on my hair? As long as you use good quality, pure henna products, then yes you can use chemical dyes/treatments as you normally do. You won’t have to wait months to do your chemical treatments/dyes as the hair dresser would like to tell you. Keep in mind, that the hair industry is run by major companies that push all types of chemical products. They are in no way trained, or specializing in henna, and natural hair care (for the most part). You should give your hair a break in between treatments. Roughly about 2-3 weeks. You can use a chemical dye over henna and henna over a chemical dye.

How do herbal hair dyes work? Herbal hair dyes work by coating the hair shaft in a film of colour.  They do not penetrate the hair and do not disturb its natural chemistry. Because they are coating the hair, they interact with your natural hair colour giving you a unique shade.

How do chemical hair dyes work? Chemical dyes work by lifting up the hair cuticle and depositing the dye inside the hair shaft.

Why should I use a chemical dye? The chemicals in hair dyes are not good for us.  Unfortunately chemical dyes are the only reliable way of covering grey hair in one, fairly short application. Love My Hair Ultra contains the lowest possible levels of chemical ingredients while still giving grey coverage.  If you do not have grey hair yet, or only a small percentage of grey hair, we would recommend that you use the 100% herbal dye.

What is PPD (para-phenylenediamine)? This is the chemical that gives a dark colour to hair.  The darker the hair dye colour, the more PPD is in the product.  PPD does not build up in your system, but repeated exposure can cause allergic reactions.  It is thus very important that you do a skin patch test before you use any hair dye product containing this chemical (see Chemical Ingredients).

What are Para-dyes? Para-dyes are a big group of chemicals with very similar chemical structures. PPD is one of the para-dyes, as are p-toluenediamine, p-aminodiphenylamine, M-aminophenol, P-methyl aminophenol sulfate, 2,4-diaminoanisole and para-aminophenol. ALL of the para-dyes will cause the same adverse reactions as plain PPD. So be very wary of hair dyes claiming to be PPD-free, as they will undoubtedly contain one or more of the other para-dyes.

I’ve had an allergic reaction to henna in the past, can I use Love My Hair? It is very rare for pure henna to cause an allergic reaction.  Pure henna can only make hair orange, so be very wary of so-called henna that come in different shades as this contains quite high quantities of PPD, especially the darker shades.  If you’ve had an allergic reaction to ‘henna’ like this it is mostly likely that you were reacting to the PPD and not the henna.  Please read labels and always do an allergy test before using any hair dye product.

Will Love My Hair lighten my hair? Love My Hair doesn’t contain any bleaching agents so it cannot lighten hair.

What shampoo and conditioner should I use with Love My Hair? We recommend using a mild shampoo and conditioner that doesn’t contain silicone derivatives such as Dimethicone or other ingredient listings ending in “cone”, and any polymers, especially prior to using Love My Hair. A good range is Nature’s Gate sold at Wellness Warehouse. Silicones and polymers coat the hair in a layer which prevents herbal dye from reaching the hair.  If you have been using hair care products containing silicone/polymers we recommend using a clarifying shampoo before using Love My Hair. You can get this from a shop like Clicks.  It is also best to avoid using hair care products containing essential oils such as tea tree, lavender and mint essential oils.  On some hair types, these oils seem to strip the herbal dyes out of the hair thus preventing them from oxidising and completing the dyeing process.

Can I mix the different shades? You can mix the 100% Herbal dyes with the Ultra Low Chemical dyes (see Helpful Hints). You are welcome to experiment mixing the different shades but results could be unpredictable. You must do a strand test.

Can I mix Love My Hair with coffee, tea or other liquids? You are of course welcome to experiment, but the results will be unpredictable, and we wouldn’t recommend it.

I didn’t use all of the mixed dye, can I keep it? Once the dye powder is mixed with water and exposed to air it starts oxidising and it needs to be used immediately.  It is thus not possible to keep left-over mixture.

I didn’t use the full packet, how should I store the rest of the dye powder? If you just used half a packet, for example, and would like to keep the rest of the powder, just seal the packet tightly to make sure no air or humidity can reach the powder and keep it in a cool, dark cupboard.

How soon after using other hair dyes can I use Love My Hair and vice versa? Its best to wait 2-3 weeks after using chemical dyes before using Love My Hair and vice versa. Please do a strand test first.

Can I use Love My Hair when I’m pregnant? We would not recommend using any chemical dyes during pregnancy, even our Ultra Low Chemical range.  The 100% Herbal range has not been clinically proven to be safe in pregnancy, so please use these products at your discretion.

Can I use Love My Hair on bleached/peroxided hair? Bleaching changes the hair structure extensively making it more porous than normal, which will obviously effect the colour, so please approach this with caution and do a strand test first.

Nothing happened when I used Love My Hair 100% Herbal. Why is this? It is very unusual for Love My Hair to give no colour at all.  When this happens it is usually because there is a build up on the hair from products such as leave-in waxes and gels.  If you have been using a shampoo and conditioner that contains silicone derivates, e.g. Dimethicone, this also coats the hair and prevents the herbal dyes from reaching the hair. We suggest that you use a clarifying shampoo to strip the build-up before using Love My Hair 100% Herbal again. Also make sure that you have mixed the powder with the correct amount of water. If the mixture is too runny the dyes will be diluted.

My hair is not dark enough/did not cover enough grey enough after one application of 100% Herbal. What shall I do? Love My Hair 100% Herbal works by building up layers of colour on your hair.  The more you use it and the longer you leave it on, the deeper and richer the colour will be.  You can use the dye 48 hours after the first application to intensify the colour or cover more grey.

I used the Herbal dye and my grey roots have gone orange, what should I do? Grey hair can absorb henna more readily that the other plant dyes. If your roots are completely grey or have a large percentage of grey, and if you want dark hair, we recommend using the Herbal  Dark Brown. For example, if you have used the Herbal Brown dye and your grey roots are too orangey, we recommend applying Herbal Dark Brown or Soft Black to the roots 12 hours after the Brown application.

I didn’t use my application gloves and my hands and finger nails are orange or brown, what should I do? The colour on your skin will fade quickly, you can speed this up by applying a mixture of lemon juice and vegetable oil.  The colour in your finger nails will remain for a while.  Please remember to use your gloves.

My hair feels dry after using Love My Hair, what should I do? It is important to rinse out the dye mixture really well, shampoo out the residue and then condition your hair. If you’ve done this and your hair still feels dry, give you hair a treatment of coconut oil (see Instructions).  Dryness can sometimes occur after the first time Love My Hair is used, especially if your hair is naturally dry or damaged by chemical dyes. The coconut oil will restore your hair.

My hair is ‘leaking’ colour after using Love My Hair, what should I do? This sometimes happens if the dye mixture is not thoroughly rinsed from the hair before shampooing.  It is important that the rinse water runs clear before you give your hair two vigorous shampoos and/or conditioner.  The only way to stop the leaking is to do another dye application, making sure to rinse properly afterwards.

IF YOU HAVE ANY MORE QUESTIONS, PLEASE CONTACT US.  WE LOVE TALKING ABOUT HAIR DYE!